Alden Lai
Alden Lai
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Assistant Professor of Public Health Policy and Management
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Professional overview
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Alden Lai studies the quality of jobs and work environments (i.e., “work design”) of workers to achieve better employee outcomes and organizational performance in health care. He uses qualitative and mixed methods to examine workplace behaviors that have important implications for employees, patients, and organizations, such as proactive behavior among frontline workers. With an aim of enhancing worker wellbeing, his research has been published in both management and health care journals, including Academy of Management Discoveries, Health Care Management Review, Medical Care Research and Review, Journal of General Internal Medicine, and The Milbank Quarterly. He is an editorial board member for Health Care Management Review and Medical Care Research and Review, and has served as a national and international expert for the National Academies of Sciences, Engineering, and Medicine (NASEM) and Organisation for Economic Co-operation and Development (OECD) on workforce issues. He is an affiliated faculty member in the Department of Management and Organizations at NYU Stern.
Dr. Lai has received international recognition for his research, teaching, and contributions to his field. They include an Early Career Achievement Award, Outstanding Early Career Educator Award, and Outstanding Paper based on a Dissertation Award from the Academy of Management’s Health Care Management Division, and a Teaching Excellence Award from GPH.
At GPH, he teaches courses on management, leadership, and strategy in public health.
Dr. Lai has advised federal and state governments, health systems, international and non-profit organizations, corporations, and philanthropies internationally. His professional experiences include being a management consultant and social enterprise strategist. He is currently a board member for the Wellbeing for Planet Earth Foundation, whose mission is to foster a more globally inclusive understanding of wellbeing for research, practice, and policy.
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Education
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BA, Psychology, National University of Singapore, SingaporeMPH, Social & Behavioral Sciences, The University of Tokyo, JapanPhD, Health Policy & Management (Organizational Behavior), Johns Hopkins University, Baltimore, MD
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Honors and awards
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Outstanding Early Career Educator Award, Health Care Management Division, Academy of Management (2025)Early Career Teaching Excellence Award, NYU GPH (2025)Early Career Achievement Award, Health Care Management Division, Academy of Management (2024)“40 Under 40 in Public Health” Award, Boston Congress of Public Health (2023)Denny Gioia Award for Best Qualitative Paper, Managerial and Organizational Cognition Division, Academy of Management (2023)“Best Paper” (top 10%), Managerial and Organizational Cognition Division, Academy of Management (2023)Goddard Faculty Award, NYU GPH (2023)NYU GPH Leadership Development Award (2021)19 Washington Square North Faculty Fellowship (2021)Outstanding Paper based on a Dissertation Award, Division of Health Care Management, Academy of Management (2021)Show Chwan Scholar in Health Care Management (2018)Sir Arthur Newsholme Scholar (2015)The University of Tokyo President Award (2013)University of Copenhagen-International Alliance of Research Universities Scholar (2012)Government of Japan Monbukagakusho Scholar (2011)Sato-Yo International Foundation Scholar (2009)
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Areas of research and study
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Health Care ManagementHealth Care WorkforceKnowledge WorkersPrimary CareProactivity at WorkQualitative ResearchWell-Being at WorkWork Design
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Consulting and Community Engagement
1199 Benefit and Pension Funds
Ajinomoto
Ando Foundation
Ashoka
Asian Venture Philanthropy Network
Australian Sports Commission
Carnegie UK Trust
Clinical Directors Network Inc.
Columbia University Department of East Asian Languages and Cultures
Columbia University School of International and Public Affairs
Diplomatic Courier
Earth Company
G1 Institute Japan
Gallup Inc.
Government of Australia, Treasury
Harvard University Human Flourishing Program
John Templeton Foundation
Katsuiku Foundation
Learned Society of Wales
National Healthcare Group
Nestle
New York City Department of Health and Mental Hygiene, Bureau of Equitable Health Systems
New York City Health + Hospitals
New York City Office of Labor Relations
New York City Department of Education, Office of School Health
Nikkei
OECD Center for Well-Being, Inclusion, Sustainability and Equal Opportunity
Otsuka Pharmaceutical
Oxford University Wellbeing Research Centre
Permanent Delegation of Japan to the OECD
PERSOL Holdings
Physician Affiliate Group of New York
Prime Minister’s Office, Iceland
Tecnologico de Monterrey, Human Flourishing Projects
Templeton World Charity Foundation
The Consumer Goods Forum
The Hastings Center
The HOW Institute for Society
The Leadership and Happiness Laboratory, Harvard Kennedy School
KRC Research and United Minds, The Weber Shandwick Collective
UNICEF Office of Global Insight and Policy
United Nations Human Development Report Office
United Nations Statistics Division
Unson Foundation
WHO Commission on Social Connection
Woodlands Health Campus
World Happiness Council-
Publications
Publications
Clarifying the concepts of joy and meaning for work in health care
AbstractLai, A., & Fleuren, B. P. (n.d.).Publication year
2022Journal title
Journal of Hospital Management and Health PolicyVolume
6Abstract~Final Thoughts : A Fulfilling Scholarly Career
AbstractAbstractAs Early Career Researchers (ECRs), we face many competing demands in our work that require distinct skillsets to effectively be involved in research, acquiring funding, teaching, mentoring, service, professional development or any of the other numerous demands placed on us. We may encounter imposter syndrome. We may want to work towards better work-life balance. We may find ourselves suddenly thrusted into the limelight to talk about our research with the media. This book is foremost an acknowledgement of the challenges that ECRs face, and we have therefore sought to put together a compendium of hacks that you can use to deal with those challenges. In this chapter, we share main themes that have emerged throughout this book: self-discovery, building your support team, having a career strategy and having an impact. These key issues were highlighted by our contributing authors as some of the key drivers to their career success.Global Trends of Mean and Inequality in Multidimensional Wellbeing : Analysis of 1.2 Million Individuals From 162 Countries, 2009–2019
AbstractShiba, K., Cowden, R. G., Gonzalez, N., Lee, M. T., Lomas, T., Lai, A., & VanderWeele, T. J. (n.d.).Publication year
2022Journal title
Frontiers in Public HealthVolume
10AbstractIntroduction: Human flourishing is a multidimensional concept characterized by a state of complete wellbeing. However, much of the prior research on wellbeing has principally focused on population averages assessed using a single item of wellbeing. This study examined trends in population averages and inequalities for a multidimensional index of wellbeing and compared emergent patterns with those found for Cantril's ladder, a measure of life satisfaction commonly used as a unidimensional index of wellbeing. Methods: Data were from the Gallup World Poll from the years 2009 to 2019, a repeated cross-sectional survey of nationally representative samples comprising ~1.2 million individuals from 162 countries. We assessed five domains of flourishing: (1) happiness, (2) health, (3) purpose, (4) character, and (5) social relationships. We used the Gini Index to estimate inequalities in wellbeing within populations. We examined and compared country ranking, global and region-specific trajectories of mean and inequality, and relationships with age for flourishing and Cantril's ladder. Results: Although all trends were highly correlated across the two metrics of wellbeing, we identified distinct patterns in flourishing concerning geography, time, and age relationships that were not observed for Cantril's ladder. Temporal trends and age relationships were different across domains of flourishing. Evidence of changing inequalities in wellbeing was also found, even when population averages were high or stable over time. Conclusion: Comprehensive measures of wellbeing are needed to capture the complex and changing patterns of wellbeing both within and across populations.Insights from the first global survey of balance and harmony
AbstractLomas, T., Lai, A., Shiba, K., Diego-Rosell, P., Uchida, Y., & VanderWeele, T. J. (n.d.).Publication year
2022Abstract~Introduction : A Practical Guide on How to Survive and Thrive as an Early Career Researcher
AbstractAbstractMany people complete an undergraduate degree and think ‘Great, I don't have to go to uni ever again!' But there are some, like us, who are interested in a career in research - we stay on at universities or research institutions to pursue graduate degrees, postdoctoral training, and eventually our first faculty research positions. We call ourselves Early Career Researchers or ECRs for short. The name implies we are still early in our careers, still training to become independent scientists, and we are not yet expected to ‘know it all' compared to our senior colleagues (in theory at least). We are encouraged to experiment with our research topics and approaches, and we often experience successes and failures along the way. Our institutions may also prioritise our status as trainees allowing more flexibility around teaching or service requirements. In short, we often have a huge sandbox to play in, while we seek to establish our independent research portfolios. Being an ECR, however, can be quite daunting as we transition from relatively structured coursework to a much more independent work schedule. We quickly realise the need to develop a range of skills such as project management, networking, and media engagement. The challenges of building and managing a research team as the lead investigator start to surface. We may be thrown into work situations that are novel to us (e.g., talking to the media, giving an industry talk). Yet, these skills are not usually taught in formal coursework to graduate students, and we may lack the means to systematically learn them in our current positions. The Survival Guide for Early Career Researchers aims to fill this gap.Making the most of proactive behaviors in health care: From research to practice
AbstractLai, A. (n.d.).Publication year
2022AbstractPanel: Jiang, W., Moskovitz, J., Parker, S., Wei, E., Frimpong, J. A., and Lai, A. Y. (2022, July 20). Making the most of proactive behaviors in health care: From research to practice. New York University 19 Washington Square North, virtual.Organizing for resilience: How to organize in a world of diversity and flux
AbstractLai, A. (n.d.).Publication year
2022AbstractHarboth, L., Hayirli, T. C., Hilligoss, B. H., Lai, A.Y., Larson, J., Lloyd-Smith, and M., Sutcliffe, K. M. (2022, August 9). Organizing for resilience: How to organize in a world of diversity and flux. The 82nd Annual Meeting of the Academy of Management, Seattle, WA, USA.- Designated Showcase Symposium by the Division of Health Care Management, and organized jointly with the Divisions of Organization Management and Theory, and Organization Change and DevelopmentRacial/ethnic disparities in the availability of hospital based opioid use disorder treatment
AbstractChang, J. E., Franz, B., Cronin, C. E., Lindenfeld, Z., Lai, A., & Pagán, J. A. (n.d.).Publication year
2022Journal title
Journal of Substance Abuse TreatmentVolume
138AbstractIntroduction: While racial/ethnic disparities in the use of opioid use disorder (OUD) treatment in outpatient settings are well documented in the literature, little is known about racial/ethnic disparities in access to hospital-based OUD services. This study examines the relationship between hospital-based or initiated OUD services and the racial/ethnic composition of the surrounding community. Methods: We constructed a dataset marking the implementation of eight OUD strategies for a 20% random sample of nonprofit hospitals in the United States based on 2015–2018 community health needs assessments. We tested the significance of the relationship between each OUD strategy and the racial/ethnic composition of the surrounding county using two-level mixed effects logistic regression models that considered the hierarchical structure of the data of hospitals within states while controlling for hospital-level county-level, and state-level covariates. Results: In both unadjusted and adjusted models, we found that hospital adoption of several OUD services significantly varied based on the percentage of Black or Hispanic residents in their communities. Even after controlling for hospital size, the overdose burden in the community, community socioeconomic characteristics, and state funding, hospitals in communities with high percentage of Black or Hispanic residents had significantly lower odds of offering the most common hospital-based programs to address OUD – including programs that increase access to formal treatment services, prescriber guidelines, targeted risk education and harm reduction, and community coalitions to address opioid use. Conclusions: Hospital adoption of many OUD services varies based on the percentage of Black or Hispanic residents in their communities. More attention should be paid to the role, ability, and strategies that hospitals can assume to address disparities among OUD treatment and access needs, especially those that serve communities with a high concentration of Black and Hispanic residents.Setting Up for a Thriving Career : Assessing Your Scholarly Identity and Institutional Environment
AbstractAbstractWhat does it mean to be thriving in our early careers as researchers? In this chapter, I discuss the need to assess our scholarly identity and our institutional environment so that we can maximize the fit between them to craft a thriving career for ourselves. I also discuss how assessing our scholarly identities requires continuous reflection on what we do at work, as well as the communities and places that we belong to, and the ways we most want to spend our time. I consider the fundamental elements of scholarly institutional environments - research, funding, teaching, mentoring, service, and professional development activities - and look at how they shape the norms of an institution and define the extent to which we can assert our scholarly identity. This chapter aims to clarify how we can better align what our institutions expect with what we individually value as early career researchers so that we can sustainably enjoy our work and be good at it, and thus thrive.State-level unemployment and negative emotions throughout the Covid-19 pandemic in the United States
AbstractHagen, D., Lai, A., & Goldmann, E. (n.d.).Publication year
2022Journal title
Preventive MedicineVolume
164AbstractAlthough prior research has assessed public mental health in the U.S. throughout the COVID-19 pandemic, it is unclear how area-level unemployment impacted psychological well-being; moreover, studies that examine potential effect heterogeneity of the impact of area-level unemployment on well-being by employment status are lacking. To address these shortcomings, this study utilized data from Gallup's repeated cross-sectional, nationally representative COVID-19 web survey collected between April 2020 and July 2021 (n = 132,971). Survey modified Poisson regression models were estimated to determine the association between current unemployment rate in respondents' state of residence and experience of each of the following negative emotions during a lot of the prior day: sadness, worry, stress, anger, loneliness, depression, and anxiety. These models were stratified by employment status and sequentially adjusted for individual-level covariates, state fixed effects, and current state-level COVID-19 mortality. State-level unemployment was most strongly associated with sadness, followed by worry, anger, loneliness, stress, and anxiety; no associations were observed for depression. For sadness, worry, and stress, associations were strongest among full-time employed and retired individuals, and weakest among unemployed respondents and homemakers. Moreover, there was some evidence that state-level unemployment was negatively associated with the experience of anger in the early stages of the pandemic, and positively in its later stages. In sum, these findings suggest that Americans' emotional experience during the COVID-19 pandemic was considerably impacted by the state of the economy, highlighting the need for risk-buffering social policies.Survival Guide for Early Career Researchers
AbstractAbstractNavigating research careers is often highly challenging for early career researchers (ECRs) in the social sciences. The ability to thrive in research careers is complex and requires "soft" people and management skills and resilience that often cannot be formally taught through university coursework. Written from a peer perspective, this book provides guidance and establishes emotional rapport on topical issues relevant for ECRs in academia and industry. The authors are ECRs who have been successful in navigating their careers, and they seek to connect with readers in a supportive and collegial manner. Each chapter includes elements of story-telling and scientific thinking and is organized into three parts: (1) a personal story that is relevant to the topic; (2) key content on professional and personal effectiveness based on evidence in the psychological, sociological, and/or management sciences; and (3) action points and practical recommendations. The topics covered are specifically curated for people considering undertaking research careers or already working in research, including: • Work Hard, Snore Hard: Recovery from Work for Early Career Researchers • Networking and Collaborating in Academia: Increasing Your Scientific Impact and Having Fun in the Process • Accelerating Your Research Career with Open Science • Engaging with the Press and Media • Make Your Science Go Viral: How to Maximize the Impact of Your Research • Exploring the Horizon: Navigating Research Careers Outside of Academia • Thinking like an Implementation Scientist and Applying Your Research in Practice Survival Guide for Early Career Researchers summarizes relevant evidence-based research to offer advice in strategic but also supportive ways to ECRs. It is an essential go-to practical resource for PhD students, postdoctoral fellows, and junior faculty. This book will also benefit senior researchers who are serving as mentors or delivering professional development programs, administrators and educators in institutions of higher learning, and anyone with an interest in building a successful research career.The PRIDI (Pragmatic, Rapid, and Iterative Dissemination & Implementation) tool to inform and evaluate implementation fit to shifting landscapes
AbstractLai, A. (n.d.).Publication year
2022AbstractYousefi Nooraie, R., Reichelt, M., Fiscella, K., Kwan, B. M., Birken, S. A., Shelton, R. C., and Lai, A. Y. (September 6, 2022). The PRIDI (Pragmatic, Rapid, and Iterative Dissemination & Implementation) tool to inform and evaluate implementation fit to shifting landscapes. The 6th Society for Implementation Research Collaboration Conference, virtual.Trends in negative emotions throughout the COVID-19 pandemic in the United States
AbstractHagen, D., Goldmann, E., & Lai, A. (n.d.).Publication year
2022Journal title
Public HealthVolume
212Page(s)
4-6AbstractObjectivesTo identify trends in the prevalence of negative emotions in the United States throughout the COVID-19 pandemic, between March 2020 and November 2021.Study designDescriptive, repeated cross-sectional analysis of nationally representative survey data.MethodsData originated from Gallup’s COVID-19 web survey, encompassing 156,684 observations. Prevalence estimates for self-reported prior-day experience of sadness, worry, stress, anger, loneliness, depression, and anxiety were computed, plotted using descriptive trend graphs, and compared to 2019 estimates from the Gallup World Poll. Differences between estimates were evaluated by inspecting confidence intervals.ResultsStress and worry were the most commonly experienced negative emotions between March 2020 and November 2021; worry and anger were significantly more prevalent than pre-pandemic. The prevalence of sadness, worry, stress, and anger fluctuated considerably over time and declined steadily to pre-pandemic levels by mid-2021. Distinctive spikes in the prevalence of several negative emotions, especially sadness and anger, were observed following the murder of George Floyd.ConclusionsSeveral negative emotions exhibited excess prevalence during the pandemic, especially in spring/summer 2020. Despite recent reductions to pre-pandemic levels, continued monitoring is necessary to inform policies and interventions to promote population well-being.Work Engagement and Patient Quality of Care : A Meta-Analysis and Systematic Review
AbstractWee, K. Z., & Lai, A. (n.d.).Publication year
2022Journal title
Medical Care Research and ReviewVolume
79Issue
3Page(s)
345-358AbstractPast research has demonstrated that work engagement among health care professionals influences patient quality of care. There is, however, no estimate of the strength of this relationship, and existing reviews have not always explained conflicting findings. We conduct a meta-analysis and review of 25 articles, and find a small to medium mean effect size (r =.26, pWork Hard, Snore Hard : Recovery from Work for Early Career Researchers
AbstractGatari, E., Fleuren, B., & Lai, A. (n.d.).Publication year
2022Page(s)
41-51AbstractBeing an early career researcher often means having to work intensely on projects and articles. Periods with heavy workloads are common, and proper recovery during breaks or after work can sometimes not take place because of limited time. As prolonged periods of intense work with little rest may lead to long-term negative effects, this chapter discusses the importance of recovery and several actionable tips to consider for early career researchers. We begin with a brief personal example that illustrates why sufficient rest is needed. Next, we introduce recovery from work concepts. We explain that optimal recovery from work on a daily basis is necessary to offset negative long-term effects such as fatigue and burnout. Based on research in occupational health psychology, we provide several practical tips on how to recover well and overcome challenges related to recovery from work. The aim is to help early career researchers in preventing exhaustion or eventually burnout, so they can keep doing their work in a sustainable way.Addressing evolving patient concerns around telehealth in the COVID-19 era
AbstractRaj, M., DePuccio, M. J., Stephenson, A. L., Sullivan, E., Lai, A., Fleuren, B., Sriharan, A., McAlearney, A. S., & Thomas, S. C. (n.d.).Publication year
2021Journal title
American Journal of Managed CareVolume
27Issue
1Page(s)
E1-E3AbstractWith a rapid shift to telehealth during the coronavirus disease 2019 (COVID-19) pandemic, clinicians, health care organizations, and policy makers must consider and address patients' evolving needs, concerns, and expectations.Community Health Needs Predict Population Health Partnerships Among U.S. Children’s Hospitals
AbstractFranz, B., Cronin, C. E., Wainwright, A., Lai, A., & Pagán, J. A. (n.d.).Publication year
2021Journal title
Medical Care Research and ReviewVolume
78Issue
6Page(s)
771-779AbstractCross-sector collaboration is critical to improving population health, but data on partnership activities by children’s hospitals are limited, and there is a need to identify service delivery gaps for families. The aim of this study is to use public community benefit reports for all children’s hospitals in the United States to assess the extent to which children’s hospitals partner with external organizations to address five key health needs: health care access, chronic disease, social needs, mental health, and substance abuse. Strategies that involved partnering with community organizations were most common in addressing social needs and substance abuse. When adjusted for institutional and community characteristics hospitals in a multilevel regression model, hospitals had higher odds of partnering to address chronic illness and social needs. To encourage hospital engagement with complex social and behavioral health needs and promote health equity, support should be provided to help hospitals establish local population health networks.Innovative collaborations and secondary data research
AbstractLai, A. (n.d.).Publication year
2021AbstractRaj, M., Sullivan, E. E., DePuccio, M. J., Thomas, S. C., Lai, A. Y., Tietschert, M. V., Fleuren B. P. I., Sriharan, A., and McAlearney, A. S. (2021, August 4). Health Care Management Research Consortium: Innovative collaborations and secondary data research. The 81st Annual Meeting of the Academy of Management, virtual.Patient perceptions of safety in primary care : a qualitative study to inform care
AbstractLasser, E. C., Heughan, J. A., Lai, A., Yuan, C. T., Dy, S. M., Bittle, M., Oberlander, T., Pitts, S. I., Marsteller, J., & Hannum, S. M. (n.d.).Publication year
2021Journal title
Current Medical Research and OpinionVolume
37Issue
11Page(s)
1991-1999AbstractPatients’ perspectives on patient safety have rarely been incorporated into quality initiatives in primary care. Our objective was to understand the patient perspective on patient safety in patient-centered medical homes (PCMHs). We conducted 12 patient focus groups/interviews in nine sites with 65 patients at a geographically diverse sample of National Committee on Quality Assurance Level 3 recognized PCMHs across three states. Using a patient safety framework, we coded and analyzed interviews for overarching themes and subthemes across patient safety domains. Overarching themes focused on (1) both clear and timely communication with and between clinicians and (2) trust in the care team, including being heard, respected, and treated as a whole person. Other themes important to specific patient safety domains included sharing of and access to information, patient education and patient-centered medication reconciliation process, clear documentation for the diagnostic process, patient-centered comprehensive visits, and timeliness of care. Communication and trust are key to patient perceptions of safe primary care. Focusing on these themes across safety domains may help to make primary care both more patient-centered and safer, and should be considered in future ambulatory safety initiatives.Rapid Transition to Telehealth and the Digital Divide : Implications for Primary Care Access and Equity in a Post-COVID Era
AbstractChang, J. E., Lai, A., Gupta, A., Nguyen, A. M., Berry, C. A., & Shelley, D. R. (n.d.).Publication year
2021Journal title
Milbank QuarterlyVolume
99Issue
2Page(s)
340-368AbstractPolicy Points Telehealth has many potential advantages during an infectious disease outbreak such as the COVID-19 pandemic, and the COVID-19 pandemic has accelerated the shift to telehealth as a prominent care delivery mode. Not all health care providers and patients are equally ready to take part in the telehealth revolution, which raises concerns for health equity during and after the COVID-19 pandemic. Without proactive efforts to address both patient- and provider-related digital barriers associated with socioeconomic status, the wide-scale implementation of telehealth amid COVID-19 may reinforce disparities in health access in already marginalized and underserved communities. To ensure greater telehealth equity, policy changes should address barriers faced overwhelmingly by marginalized patient populations and those who serve them. Context: The COVID-19 pandemic has catalyzed fundamental shifts across the US health care delivery system, including a rapid transition to telehealth. Telehealth has many potential advantages, including maintaining critical access to care while keeping both patients and providers safe from unnecessary exposure to the coronavirus. However, not all health care providers and patients are equally ready to take part in this digital revolution, which raises concerns for health equity during and after the COVID-19 pandemic. Methods: The study analyzed data about small primary care practices’ telehealth use and barriers to telehealth use collected from rapid-response surveys administered by the New York City Department of Health and Mental Hygiene's Bureau of Equitable Health Systems and New York University from mid-April through mid-June 2020 as part of the city's efforts to understand how primary care practices were responding to the COVID-19 pandemic following New York State's stay-at-home order on March 22. We focused on small primary care practices because they represent 40% of primary care providers and are disproportionately located in low-income, minority or immigrant areas that were more severely impacted by COVID-19. To examine whether telehealth use and barriers differed based on the socioeconomic characteristics of the communities served by these practices, we used the Centers for Disease Control and Prevention Social Vulnerability Index (SVI) to stratify respondents as being in high-SVI or low-SVI areas. We then characterized respondents’ telehealth use and barriers to adoption by using means and proportions with 95% confidence intervals. In addition to a primary analysis using pooled data across the five waves of the survey, we performed sensitivity analyses using data from respondents who only took one survey, first wave only, and the last two waves only. Findings: While all providers rapidly shifted to telehealth, there were differences based on community characteristics in both the primary mode of telehealth used and the types of barriers experienced by providers. Providers in high-SVI areas were almost twice as likely as providers in low-SVI areas to use telephones as their primary telehealth modality (41.7% vs 23.8%; PTHE INCOMPLETE, OUTDATED, INCORRECT, AND UNKNOWN: MITIGATING THREATS OF KNOWLEDGE ERRORS IN HIGH-PERFORMANCE PRIMARY CARE
AbstractLai, A. (n.d.).Publication year
2021Journal title
ACADEMY OF MANAGEMENT DISCOVERIESVolume
7Issue
4Page(s)
581-602Abstract~COVID-19 and primary care physicians: : Adapting to rapid change in clinical roles and settings
AbstractLai, A., Thomas, S. C., Sullivan, E. E., Fleuren, B. P., Raj, M., DePuccio, M. J., Stephenson, A. L., & McAlearney, A. S. (n.d.).Publication year
2020Journal title
Journal of Hospital Management and Health PolicyVolume
4Abstract~Five ways – beyond current policy – to truly integrate telehealth into primary care practices
AbstractLai, A. (n.d.).Publication year
2020Journal title
Health Affairs ForefrontAbstract~Independent primary care practices are small businesses, too
AbstractLai, A. (n.d.).Publication year
2020Journal title
Health Affairs ForefrontAbstract~Is it fair? How to approach professional scope-of-practice policy after the COVID-19 pandemic
AbstractLai, A. (n.d.).Publication year
2020Journal title
Health Affairs ForefrontAbstract~